Create project

You can create your first project immediately after setting up your account. You can have various projects within one account.

To create your first project, simply enter the project name and click Create project. You will then be taken to your survey overview. Each project can contain multiple surveys.

More information about surveys:

• Explanation of question types
• Create Survey
• Survey design
• Survey targeting
• Add rules
• Reporting
• Use Cases

Manage projectCopy Anchor Link

In the upper right corner, you will see a button labeled Project settings. Here you can specify your project details.

General settingsCopy Anchor Link

Here you can change the project name, describe the project in more detail, and provide the URL for the project.

Installation methodCopy Anchor Link

You can install PollHero either manually or via third-party providers.

To install PollHero manually, copy the tracking code into the <head> element of your website.

To install PollHero via Google Tag Manager or another provider, copy the tracking code and create a new tag of the type Custom HTML in Google Tag Manager.

As a firing trigger, you then add either All Pages or—depending on how you handle cookie consent in Google Tag Manager—a corresponding trigger so that the script is only loaded upon consent.

IntegrationCopy Anchor Link

You can integrate your survey into KLAR with just one click.

Project membersCopy Anchor Link

You can invite employees as members to the project. Members only have access to this specific project and not to other projects in your account. This allows you, for example, to invite your clients only to their own project.

To invite a member, click on Invite members. A pop-up will open where you can enter the email address. You can invite multiple members at the same time.

You can assign members either the role of Viewer or Editor.

As a viewer, your member can only see the surveys in the project but cannot edit them.

As an editor, your member can create and edit surveys.

You can only remove members from a project if you are an admin.

Privacy & ComplianceCopy Anchor Link

Here you will see a pre-formatted snippet for your privacy policy. Copy the statement and insert it into the privacy policy on your website. Read more in Privacy notice for your website.

Additionally, you can configure how and for how long data is stored. Data is stored either as cookies or in localStorage (see Cookies & localStorage). By default, PollHero stores data in cookies.

Additionally, you can activate the masking of personal information in free-text responses (PII masking) here.

Delete projectCopy Anchor Link

You can delete an entire project, including all surveys.