Onsite survey – close/minimize
PollHero Onsite surveys can be closed or minimized. There is a toggle for this: Schließen/Minimieren erlauben.
Close survey
Set whether your website visitors can close the survey or whether your survey is displayed the entire time. You can tell whether a survey can be closed by the X in the top-right corner.
Minimize survey
If website visitors are allowed to minimize the survey, there are two options for what happens next:
1. Continued display as Badge (default & recommended)
The survey is minimized and then displayed as a small badge at the edge of the screen:
2. Continued display as Sprechblase
After minimizing, the survey is displayed as a significantly larger speech bubble:
In both cases, the horizontal and vertical position of the badge can be adjusted, even separately from the position of the survey itself.
This means that you can, for example, place a small badge on the right edge of the screen and, after a click, the survey opens centered in the middle with a background overlay.
Start survey minimized
You can also determine whether the survey should already be minimized at the start. In that case, only the badge or the speech bubble is visible at the beginning, and a click on it starts the survey.
This can be done in Position & Anzeige with the toggle Zu Beginn minimieren.
For a survey that starts minimized, the impression only counts when a visitor clicks the badge or speech bubble and opens the survey. If you have set Only once under Users see the survey, the badge therefore appears again on every page until the visitor has opened the survey once. Learn more in How we count impressions, responses and rates.
Keep survey minimized after page change
In addition, you can specify that surveys, if they have been minimized, remain minimized after a page change and are not opened again.
This can be done in Navigation with the toggle Umfrage bei Seitenwechsel minimiert lassen.